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| Garden Questions / Comments |
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| Garden Questions / Comments |
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| USDA Plant Hardiness Zone Map |
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| USDA Plant Hardiness Zone Map |
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Customer Service
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Your satisfaction is of primary concern to us. If you have any questions
regarding your order please let us know. Cottage Farms Direct has 3 ways for you
to reach us:
Your best resource is to contact us online for a personal response to your
questions or concerns.
Please fill out our
Gardening Questions Form and click the "Submit Question" button at
the end of that form.
You can write to us at:
Cottage Farms Direct
9960
Padgett Switch Road
Irvington, Alabama 36544
You may also call us toll free at 1-888-593-3644.
Our phone lines
are typically open Mon-Fri, 8:00 am - 4:00 pm CST/CDT.
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For replacements of missing or damaged items
please click on the "Replacements" button below.
At Cottage Farms, we are not satisfied unless you are completely satisfied. Hours for customer service are 8:00 am until 4:00 pm (CST), Monday-Friday.
Order Replacement Form
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For replacements of
missing or damaged items please fill out the form below and click on the "Send Request"
button. To better insure your replacement, please be sure the form is filled completely
and accurately.
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Contact information -
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Confirm Email Address :
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Order Information - Please refer to your packing
slip
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Order
Purchased From :
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| Choose... |
| QVC |
| CFD.com |
| Amazon |
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Order Date :
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Item Number :
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Item Description :
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Please choose a reason for replacing this item :
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| Plant is Dead - Dead On Arrival |
| Plant is Dead - Died After Planting |
| Plant Performance - (i.e. not growing, lost foliage, not flowering, not fruiting) |
| Missing Item(s) |
| Non-Delivery / Did Not Receive |
| Quality of Product |
| Shipping Damage - External (i.e. box crushed, torn, or open) |
| Shipping Damage - Internal (i.e broken plants, loose items, soil out of pots) |
| Wrong Item |
| Wrong Zone |
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Gardening Questions
and Comments
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Please enter your gardening questions or comments -
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Contact information -
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Your Question -
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Shipping Zone Map
Used to determine
shipping dates for new, live-plant orders and warranty replacement claims
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Cottage Farms uses this map to determine when to ship your plants to ensure
that they are planted at the best time for the best results.
Spring Planting
Order Now - Pay later! We hold all pre-orders for spring plants
until the weather in your area is warm enough for planting according to the historical
temperature ratings for your Hardiness Zone. We
do this to improve your chances for strong beautiful plants. And, the best thing
is that we don't even charge your credit card until it is time to ship the order! That allows
you to get your orders in early while there's still plenty of inventory. If you
order after your hardiness zone is already open for shipping, then your order will
ship immediately.
Fall Planting
Order Now - Pay later! We hold all pre-orders for fall bulbs and perennials
until the summer temperatures in your area begin to drop. The moderate autumn weather
is ideal for establishing new plants so that they are ready to perform the following
spring. We will ship the northern-most zones first and then
begin shipping to the southern zones. As always, we don't charge your credit card until it is time to ship the order! If you order after your hardiness
zone is already open for shipping, then your order will ship immediately.
Use the tools below and see if it's time to ship to your zone. If you're not sure
or you feel your plants should have shipped, let us know and we'll gladly look into it for you.
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Enter your zip code below and we'll tell you when
we
begin shipping spring plants to your zone.
or, use the map below
USDA Plant Hardiness Zone Map
| Cottage Farms uses this map to determine the Hardiness Zone you are located in. This information helps Cottage Farms determine when to ship your plants to guarantee the best chances for your plant to grow well. You may also use this map to help you determine the best plants to place in your garden. If you would like to see our Hardiness Zone Shipping Map, click here |
Enter your zip code below and we'll tell you when
we begin shipping spring plants to your zone.
USDA Hardiness Zones and
Average Annual Minimum Temperature Range
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| 1 | Below -50 F | Below -45.6 C | Fairbanks, Alaska; Resolute, Northwest Territories (Canada) | | 2a | -50 to -45 F | -42.8 to -45.5 C | Prudhoe Bay, Alaska; Flin Flon, Manitoba (Canada) | | 2b | -45 to -40 F | -40.0 to -42.7 C | Unalakleet, Alaska; Pinecreek, Minnesota | | 3a | -40 to -35 F | -37.3 to -39.9 C | International Falls, Minnesota; St. Michael, Alaska | | 3b | -35 to -30 F | -34.5 to -37.2 C | Tomahawk, Wisconsin; Sidney, Montana | | 4a | -30 to -25 F | -31.7 to -34.4 C | Minneapolis/St.Paul, Minnesota; Lewistown, Montana | | 4b | -25 to -20 F | -28.9 to -31.6 C | Northwood, Iowa; Nebraska | | 5a | -20 to -15 F | -26.2 to -28.8 C | Des Moines, Iowa; Illinois | | 5b | -15 to -10 F | -23.4 to -26.1 C | Columbia, Missouri; Mansfield, Pennsylvania | | 6a | -10 to -5 F | -20.6 to -23.3 C | St. Louis, Missouri; Lebanon, Pennsylvania | | 6b | -5 to 0 F | -17.8 to -20.5 C | McMinnville, Tennessee; Branson, Missouri | | 7a | 0 to 5 F | -15.0 to -17.7 C | Oklahoma City, Oklahoma; South Boston, Virginia | | 7b | 5 to 10 F | -12.3 to -14.9 C | Little Rock, Arkansas; Griffin, Georgia | | 8a | 10 to 15 F | -9.5 to -12.2 C | Tifton, Georgia; Dallas, Texas | | 8b | 15 to 20 F | -6.7 to -9.4 C | Austin, Texas; Gainesville, Florida | | 9a | 20 to 25 F | -3.9 to -6.6 C | Houston, Texas; St. Augustine, Florida | | 9b | 25 to 30 F | -1.2 to -3.8 C | Brownsville, Texas; Fort Pierce, Florida | | 10a | 30 to 35 F | 1.6 to -1.1 C | Naples, Florida; Victorville, California | | 10b | 35 to 40 F | 4.4 to 1.7 C | Miami, Florida; Coral Gables, Florida | | 11 | above 40 F | above 4.5 C | Honolulu, Hawaii; Mazatlan, Mexico |
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