Customer Service
Replacements
Garden Questions
Customer Comments
Shipping Zone
USDA Plant Hardiness Zone Map

Customer Service


Your satisfaction is of primary concern to us. If you have any questions regarding your order please let us know. Cottage Farms Direct has 3 ways for you to reach us:

  • Your best resource is to contact us online for a personal response to your questions or concerns.
    Please fill out our Gardening Questions Form and click the "Submit Question" button at the end of that form.
  • You can write to us at:
         Cottage Farms Direct
         9960 Padgett Switch Road
         Irvington, Alabama 36544
  • You may also call us toll free at 1-888-593-3644.
         Our phone lines are typically open Mon-Fri, 8:00 am - 4:00 pm CST/CDT.

  • If you have questions about our ship dates, please click here.

    Click here to see the USDA Plant Hardiness Zone Map.



    For replacements of missing or damaged items
    please click on the "Replacements" button below.

    Click Here For Replacements





    Hours for customer service are 8:00 am until 4:00 pm (CST), Monday-Friday.

    At Cottage Farms, we are not satisfied unless you are completely satisfied.