Customer Service

Your satisfaction is our primary concern, please send us any gardening questions or concerns about your order. Customer service hours are 8:00 am until 4:00 pm CST/CDT, Monday-Friday.

Our Warranty

Cottage Farms wants you to enjoy your gardening experience. Our policy is simple: if you're not happy, we're not happy. If for any reason you are dissatisfied or your plant does not perform as expected, we will issue store credit, less cost of shipping, toward your next purchase. Perennials and woody ornamentals are warranted for one year. Annuals, tropicals, and other plants are warranted for 90 days from the time of shipment. Annuals that are ordered and shipped outside of your zone opening are subject to exclusion from this warranty. This warranty applies exclusively to products purchased from our website.